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Before contacting us: Please
be aware that stock availability is displayed below each product
on this website (just use the search box to find it) and other common
questions such as shipping costs & times or what to do if you
have a faulty product can be found in our Frequently
Asked Questions section. See also "Common Questions"
at the top right hand side of this page.
For product advice and other technical enquiries please
email
(sorry, not available by phone). For other options check
out the
Find-A-Router tool and manufacturer pre & post sales support
options listed
here.
For all other enquiries please email
or phone (07) 3325 5917. (Email is our preferred contact
method and we usually reply within the hour. We are a small business
and it is not always possible for us to take calls).
Bank Account details: Ozcableguy.com,
Suncorp Metway B/S/B: 484799 A/c: 051745948
Office Hours: Monday to Friday. 9am to 5pm Queensland
time
Address: 129 Faheys Rd West, Albany Creek
Qld 4035
Note: Faheys Rd has 3 parts which tends to confuse people. Coming
off Albany Creek Rd or South Pine Rd, the trick is to stay
on Flamingo Dr. If you see a sign that says "Faheys Road West",
don't turn! Keep going straight ahead. Flamingo Dr becomes
Faheys Road West at that point and we're the next driveway on the
left after Brian Morrison Dr.
The office entrance is around the right hand side of the house.
Click
the image above for more detail.
Note: Not all items on our website are available
for collection at our office. See our "picking
up from our office" FAQ for more information.
Terms
All Prices include GST but not shipping.
(See our frequently asked
questions for general shipping costs.)
Disclaimer: Prices and availability on Drop Ship items are offered
on a "while stock lasts" basis. Stock information on our website is updated
every business day morning and during the day if we become aware of a
shortage. In some rare instances a supplier may run out of stock and raise
the price of an item substantially during the day without our knowledge.
If we cannot find an alternate source that will allow us to honour the
advertised price we will notify you and the order will be cancelled.
Payment Methods: Pay by Visa and Mastercard (no surcharge), American
Express (2% surcharge) or Direct Deposit/EFT.
EFTPOS is available in office for pickups.
See our FAQs for more information
about our practices, policies and getting assistance.
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